A:
3D simulation test before sales, provide "adaptation confirmation form" during installation, and free replacement or return within 72 hours due to product defects.
This RELY AUTO outdoor folding chair is ergonomically designed with a movable backrest and 5cm sponge padding for lasting comfort. It features an X-shaped stable structure, detachable armrests, cup holder, and storage pouch. Lightweight, one-second setup, no assembly needed. Made of carbon steel and 600D Oxford fabric, it supports up to 150kg and is easy to store and carry, ideal for camping, hiking, and outdoor activities.
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Outdoor Folding Chair
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Universal Fit / Multi-vehicle Compatibility
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Carbon Steel Frame + 600D Oxford Fabric + High-density Sponge
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Jiangsu, China
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RELY AUTO
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Customizable
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Welcomed OEM
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Plywood Case Packing
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Havenot Moq
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Customized Logo
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Luxury
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FAQ
- Q: How to deal with the incompatibility of modified products with vehicles after installation?
- Q: What to do if the accessories are damaged during the warranty period and the manufacturer refuses to replace them free of charge?A:Clear warranty policy, free replacement within 48 hours after review.
- Q: After-sales technical support is limited to weekdays. What if emergency situations cannot be handled?A:Provide 7×24 hours emergency hotline, respond and arrange for handling of failures that affect safety within 4 hours.
- Q: What to do if after-sales response is slow and departments shirk responsibility?A:Set up a dedicated after-sales department to unify the needs and formulate the standard of "2-hour first response, 24-hour classification, and 72-hour solution".
- Q: How to deal with insufficient technical personnel and low maintenance efficiency?A:Engineers need to pass the assessment and receive regular training. For complex problems, the "technical expert support mechanism" will be launched to ensure a 24-hour solution.
- Q: How to solve the problem of opaque maintenance costs and customers refusing to pay?A:Provide a "price list" before maintenance to clarify the costs and support official website query records.
- Q: What to do if the product has been repaired many times but still not resolved?A:Implement "maintenance quality tracking", and the technical supervisor will intervene if the repair exceeds two times, and start the "customer compensation process".
Keep in Touch With Us
Provide comprehensive technical installation support and professional after-sales service to ensure a pleasant customer experience.
Mob：+86-15851635891